FAQ
Do you ship internationally??
Yes, we ship to many countries worldwide. Shipping rates and times will be calculated at checkout based on your destination.
Are your vending machines suitable for malls and theme parks?
Absolutely! Our cotton candy and ice cream vending machines are designed for high-traffic areas like shopping malls, amusement parks, and scenic spots.
What payment methods do you accept?
We primarily accept T/T (Telegraphic Transfer). If you require alternative payment options, please contact our sales team.
Do you provide after-sales support?
Absolutely. We provide OEM and ODM services, including custom appearance, branding, language settings, payment systems, and UI customization.
What are your cooperation models?
We offer two cooperation modes: agency/distributor partnership and direct purchase. Contact us to discuss which model fits your business.
How do I become your distributor or agent?
Submit your business profile through our “Contact Us” form. Once reviewed, our team will get in touch to explore partnership opportunities.
What is your lead time for production?
Standard machines are typically ready within 7–15 working days. Custom orders may take longer depending on requirements.
Is training or operation guidance provided?
Yes, we provide detailed operation manuals and remote technical training for setup, use, and basic troubleshooting.
We’re here to help you build the vending solution your brand deserves.
Let’s Talk Business!
Whether you have questions, want a quote, or need a custom solution—we’re just one click away.
